Dear Residents,

As responsible stakeholders of our community, it is imperative that we seek clarity, accountability, and transparency from the current management team. The decisions being made today will directly impact not just our finances but also the overall trust and efficiency in managing our resources.

Here’s a comprehensive set of questions to ask during the EGBM based on all the facts, historical data, and current concerns. These questions combine data-driven analysis and impactful inquiries to hold the current management accountable.

1. Inflated Projections vs Actuals

• Electricity (EB) Bills:
  • Actual bi-monthly average is ₹23,41,955, but projections show ₹26,00,000.
  • Question: Why inflate the projection by ₹2,58,046 (10% higher) when historical data shows a consistent average?
  • Can the management provide a breakdown to justify this excess?
• IFM and Security Costs:
  • Monthly average cost is ₹11,45,687, and for 3 months, it should total ₹34,37,060.
  • Projections, however, are ₹42,00,000 – ₹7,62,940 excess.
  • Question: What additional expenses justify this overestimation? Is this mismanagement or an attempt to cover unrelated costs?

2. Outstanding Commercial Collections

• Outstanding Amounts:
  • Salon: ₹4,20,000
  • Café: ₹2,34,000 (with ₹81,304 EB dues)
  • Iron Shop: ₹22,500
  • Total Due: ₹6,76,500
  • Question: Why has the management not prioritized recovering ₹6.76 lakhs in commercial dues? Why burden prompt payers while defaulters are being ignored?
• Salon Keys Taken:
  • After taking possession of the keys, what specific steps have been taken to recover the pending dues?
  • Is this a waiver in disguise? Why are outstanding funds being neglected?
• Café Final Notice:
  • If the café is locked without collecting dues, isn’t this a clear waiver of the outstanding ₹2,34,000?
  • Question: Why threaten closure instead of collecting funds that rightfully belong to the association?

3. Non-Budgeted Expenses

• Lorry Water Charges:
  • Residents were charged ₹11+ lakhs for non-budgeted lorry water costs.
  • Question: Why was this not planned in the budget? Who approved this non-budgetary expense without consulting residents?
  • Why is the cost distributed per square foot instead of equally when everyone benefited?
• Miscellaneous Expenses:
  • Over ₹3+ lakhs has been spent under “miscellaneous.”
  • Question: What does this include? Can the management provide bills and justification for these expenses?

4. WTP/STP Mismanagement

• Media Filter Replacement:
  • Previously budgeted, but delayed due to rain and elections. Why are additional funds now being demanded?
  • Question: Can the management explain why residents should pay again for a budgeted task?
• Unnecessary Replacements:
  • Replacements for equipment (e.g., pressure tanks, media filters) are being recommended without attempting repairs.
  • Question: Have proper inspections been done before suggesting replacements? Isn’t this inflating costs unnecessarily?
• Miscommunication on WTP/STP Payments:
  • Arokk’s MD clarified that package-based billing was agreed upon to streamline operations and resources.
  • Question: Why is this fact being misrepresented to create panic and demand additional funds?
• Chief Technician Appointment:
  • Jyothi was appointed as chief technician for WTP/STP to ensure operational efficiency.
  • Question: Why hasn’t this been acknowledged? Has her role been undermined to create false narratives?

5. Pending Recovery and Financial Mismanagement

• Advance Tax Misalignment:
  • ₹1,50,000 was paid as advance tax without collecting rental dues.
  • Question: Why was advance tax paid when the income to support it wasn’t collected? Isn’t this clear mismanagement?
• Outstanding Rentals:
  • Pending collections have remained static since the new management took charge.
  • Question: What efforts have been made to recover outstanding funds? What is the timeline for recovery?

6. Financial Transparency

• November Bank Balance:
  • The current management claimed a deficit when they took over, but records show a balance of ₹10-12 lakhs.
  • Question: Where did this balance go, and what expenses depleted it so quickly? Can bills be shared for transparency?
• Auditor-Identified Missing Bills:
  • Over ₹38.4 lakhs in bills were missing and flagged by auditors.
  • Question: Why hasn’t the management taken accountability for these missing bills? What steps are being taken to address this?

7. CCTV Management Issues

• In October, the CCTV system was fully functional. A few cameras malfunctioned due to rain, and FM Arul requested vendor support.
  • Question: Why was the issue delayed when the vendor cited “locked control rooms”? Why did the management wait for a month before addressing it?
  • Can the management confirm why ₹25,000 for replacing 5 devices wasn’t approved earlier?

8. Residents’ Gym Maintenance Concerns

• The gym trainer, who started work in March 2023, has pending payments.
  • Question: Why haven’t trainer payments been settled? Where is the accountability?
• Residents are being asked to fund gym maintenance again without resolving the underlying rental issues.
  • Question: Why should residents pay for mismanagement when the income exists to support expenses?

9. Accountability and Governance Failures

• Lawyer Fees:
  • Payments for legal fees were made without GBM approval.
  • Question: Who authorized this payment? If it was not approved, why was it done without consulting with residents?
• Routine Tasks Framed as New Issues:
  • Tasks like cleaning WTP/STP tanks and routine maintenance are being presented as new problems to frame the previous team.
  • Question: Why mislead residents with false narratives when these were already part of regular upkeep?

Closing Questions:

1. Why are prompt payers being penalized for management inefficiencies and failure to recover outstanding dues?
2. Can the current management provide a timeline for recovering all commercial and defaulter amounts before raising additional funds?
3. Isn’t the delay in addressing critical maintenance issues and inflating projections a clear indication of mismanagement?
4. How can residents trust the current management to handle additional funds when transparency and accountability are lacking?

Conclusion:

Residents deserve answers to these questions to ensure transparency, accountability, and efficient fund management. Stand firm in demanding clarity on all inflated projections, pending recoveries, and unjustified expenses.

Author: Supremus Leaks